Ordering a repeat prescription
Problems ordering your prescription online?
Use the SystmOnline Support Centre before you call us.
If you are trying to order your medication early but the site is not letting you, please put a note saying what you need and the reason for requesting it early and this will be passed to reception with your request.
Four working days are required following the receipt of your request in writing.
Please ensure you have sufficient medication to last until you collect your prescription.
Requests for urgent prescriptions still require at least 12 hours' notice.
In the interests of accuracy and safety we cannot accept telephone or fax requests.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Ordering Your Repeat Medication via The NHS App
If you have access to the NHS App, you can use it to order your usual repeat medication. Take a look at the video below for an easy 'how to guide'.
If you have a query regarding your medication please submit an Anima online request by clicking here. This query will be received by the surgery and dealt with by one of the clinical or pharmacy team. If you are not able to submit an Anima request please contact our Reception Team on 01752 404743 who will be able to direct your query to the appropriate team. Please note, this is for queries only, not for prescription ordering.
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